Katja Forbes talks to Sehaam Cyrene about our moral compasses in design and leadership. Katja is one of Australia's leaders in product and experience design and all of its components — research, emerging technology as well as service design, CX and UX. She is MD of Designit (Australia & New Zealand) following Wipro's acquisition of her company syfte in 2018. This will be a fascinating dive into the future.

Interview with Mind the Products, Randy Silver, covering machine customers and Katja’s diverse career path.

In this episode of CX Unlocked, Katja Forbes, Executive Director and Head of Client Experience at Standard Chartered, explains how AI is changing the very definition of a customer.

Katja shares her views on the industry and it’s future after being named one of the Global top 20 most influential CX leaders in Financial Services.